Privacy policy

Winston Winder – Privacy Policy

The protection of your personal data is a priority for us.

This Privacy Policy explains what information we collect, how we use it, and what rights you have when you use the Winston Winder website (the “Website”).

By browsing the Website or making a purchase, you acknowledge and accept the practices described below.

1. Information We Collect

a) Information Provided by the Customer

We may collect the following information when you place an order or interact with our services:

  • First and last name

  • Shipping and billing address

  • Email address

  • Telephone number

  • Information necessary to process your order

b) Browsing Data

When you visit the Website, certain information may be collected automatically, including:

  • IP address

  • Device type

  • Browser used

  • Pages viewed

  • Browsing duration

  • Interactions with the Website

2. How We Use Your Information

Your information is used only for purposes such as:

  • Processing and shipping your orders

  • Providing customer support

  • Sending order and delivery confirmations

  • Improving the user experience

  • Preventing fraud and securing payments

  • Complying with our legal obligations

We do not use your personal data for unlawful purposes.

3. Secure Payments

Payments are processed through secure payment service providers.

Winston Winder does not have access to your complete banking or payment card information.

Payment information is encrypted and processed directly by the relevant payment platforms.

4. Sharing of Personal Data

Your personal data may only be shared with service providers necessary for the operation of our store, including:

  • Shipping and delivery providers

  • Payment service providers

  • Website hosting and technical service providers

These partners only have access to the information strictly necessary to perform their services and are required to protect your personal data.

We do not sell or rent your personal data to third parties.

5. Cookies

The Website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember the contents of your shopping cart

  • Analyze Website traffic

  • Optimize Website performance

You can disable cookies through your browser settings. However, certain Website features may not function properly if cookies are disabled.

6. Data Retention

Your personal data is retained only for as long as necessary for the relevant purpose, including:

  • Orders and billing: as required by applicable legal and accounting obligations

  • Customer support: for the duration necessary to handle and follow up on your request

  • Security and fraud prevention: for the period necessary to protect our services and users

Once the applicable retention periods have expired, personal data will be deleted or anonymized where appropriate.

7. Your Rights

In accordance with applicable data protection laws, you may have the following rights:

  • Right to access your personal data

  • Right to request correction of inaccurate data

  • Right to request deletion of your personal data

  • Right to object to certain processing activities

  • Right to request restriction of processing

To exercise your rights, you may contact Winston Winder Customer Support through the contact details provided on the Website.

8. Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against:

  • Unauthorized access

  • Loss

  • Disclosure

  • Alteration

  • Unauthorized use

However, no system or method of transmission over the Internet can be guaranteed to be completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our practices.

The updated version will always be made available on this page.

10. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact support@winstonwinder.com through the contact details provided on the Winston Winder Website.